Customer information
Contact us
The fastest way to reach us
| contact@efcarpet.com | |
| Phone | +44 7348 232056 |
| Operated by | M.I.H. CONSULTANCY SERVICES LTD |
| Address | 64 Ellesmere Avenue, London, England, NW7 3HD |
| Hours | Monday to Friday, 9:00–17:00 UK time (GMT/BST), excluding bank holidays |
Send us a message
What we can help with
- Product questions, sizes and what’s included
- Order status, delivery appointments and tracking
- Returns, exchanges, cancellations and warranty claims
- Wholesale and business orders — see Wholesale policies
Response times
We aim to reply within one working day (Monday to Friday, UK time).
Before you write about a late delivery
Check your tracking on Track your order — most orders arrive 4–8 working days after ordering. Please include your order number so we can chase the carrier straight away.
Seller details
- Store name
- efcarpet
- Operated by
- M.I.H. CONSULTANCY SERVICES LTD
- Address
- 64 Ellesmere Avenue, London, England, NW7 3HD
- contact@efcarpet.com
- Phone
- +44 7348 232056